Cashless Treatment With Your Travel Insurance – 24-Hour Walk-In Clinic in Bangkok
Open 24 hours · 7 days a week · no appointment needed · English-speaking doctors
A sudden fever, stomach upset, diarrhoea, a cut or an animal bite while travelling or working in Bangkok? At our walk-in clinic on Sukhumvit Soi 13 you can be seen by a doctor any hour of the day or night — with no appointment and no after-hours surcharge. Where your policy allows, we can arrange cashless treatment with your travel insurance, so you don’t pay out of pocket and chase reimbursement later.
Cashless / direct billing with your travel insurance
We work with many international travel-insurance providers and assistance companies to bill your insurer directly, so eligible visits require no cash payment at the clinic.
- Bring your travel insurance policy / assistance card (showing the insurer name and policy number) and your passport.
- Tell us your insurer and policy number before your visit and we’ll confirm whether cashless applies.
- If direct billing isn’t available for your plan, we provide itemised, physician-signed documentation so you can claim reimbursement easily.
Visiting from Japan? We process cashless claims with major Japanese travel insurers — see our Japanese-language page.
Coverage depends on your specific policy, plan and symptoms — some visits may be partly out-of-pocket or require you to pay first and claim back. Please contact us to confirm.
What we treat (general practice)
- Fever, sore throat, cough and cold symptoms
- Stomach ache, diarrhoea, vomiting and food poisoning (traveller’s diarrhoea)
- Headache, dizziness, fatigue and heat exhaustion
- Skin itching, rashes, insect bites and sunburn
- Cuts, grazes, burns and bruises — minor injuries
- Urinary discomfort such as cystitis / UTI
If specialist tests, admission or surgery are needed, we refer you to a trusted partner hospital.
Rabies & animal bites (dog, cat or monkey bites and scratches)
Thailand is a rabies-risk country. If you’ve been bitten, scratched or licked by a dog, cat, monkey or other animal, early treatment is critical. Because we’re open 24 hours, you can come straight in — even for a night-time bite.
- Wound cleaning and dressing
- Rabies post-exposure vaccination and scheduling of the full course
- Tetanus check
If you’re unsure whether a minor scratch needs care, come in and let us assess it. We also advise on pre-travel (pre-exposure) rabies vaccination.
Work-permit & visa medical certificates
- Health checks for work-permit (labour permit) application and renewal
- Physician-signed certificates in your required format, in English
- Corporate / group health checks on request
Fees & payment
- Cashless-eligible insurance: no payment at the clinic
- If not covered: credit card (Visa / Mastercard / JCB), cash and QR payment accepted
- No surcharge for evening, overnight or early-morning visits
Access & opening hours
- Address: Trendy Office, Ground Floor (in front of the elevator), 10 Soi Sukhumvit 13, Khlong Toei Nuea, Watthana, Bangkok 10110
- Getting here: BTS Nana / Asok area (Sukhumvit Soi 13)
- Hours: Open 24 hours, 7 days a week, including Thai public holidays — no appointment needed
Visit or contact us
Open 24 hours, no appointment — just walk in. To ask a question or confirm insurance in advance, call us.
- Phone: +66 62 674 6771
- Email: [email protected]
Frequently asked questions
Q. Is the clinic really open 24 hours with no appointment?
A. Yes. We’re open 24 hours a day, 7 days a week including Thai public holidays, with no appointment system and no after-hours surcharge.
Q. Can I really use my travel insurance cashless?
A. For eligible insurers and plans, there’s no payment at the clinic. Tell us your insurer and policy number in advance and we’ll confirm.
Q. I was bitten by a dog — should I come in right away?
A. Yes, come in as soon as possible. We provide wound care and rabies vaccination, 24 hours a day.